Privacy Policy
A legal disclaimer - Effective Date: July 24, 2025
HERO – Health Exposure Rights Outreach, LLC (“HERO,” “we,” “us,” or “our”) (“Company,” “we,” “us,” or “our”) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or interact with us.
What Information We Collect
A. Information You Provide Directly
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Contact details (name, email, phone number, mailing address)
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Case-related details (employment/exposure history, medical conditions)
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Communications (form responses, emails, phone messages)
B. Information Automatically Collected
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Technical data (IP address, device/browser type, operating system)
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Usage data (pages visited, clicks, time spent, referral URLs, timestamps)
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Location data (approximate, based on IP address)
C. Cookies & Tracking Technologies
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Essential Cookies – Required for site functionality (e.g., contact forms).
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Analytical Cookies – Help us understand site usage and improve performance.
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Functional Cookies – Remember preferences, only used if you allow.
How We Use Your Information
We use your information to:
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Respond to inquiries and schedule consultations
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Provide and manage services related to DOE exposure claims
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Improve our website, content, and user experience
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Send informational updates (with your consent where required)
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Detect and prevent fraud or misuse
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Comply with legal obligations and enforce our policies
Cookies & Tracking Choices
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You can manage or disable cookies via your browser—though disabling may affect functionality.
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You can opt out of analytics tracking through analytics vendor opt-out tools.
Sharing Your Information
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We may share your information in these circumstances:
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With team members or consultants assisting with claims
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With your authorization (e.g., medical or legal providers)
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To comply with legal obligations (e.g., subpoenas)
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During business transitions (e.g., sale or merger)
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We do not sell or rent your personal data.
Third‑Party Services
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We may use trusted service providers to support:
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Website hosting and form processing
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Analytics and site performance
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Consultation scheduling
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These parties only receive necessary data and are contractually bound to protect it.
Your Rights & Choices
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Access & Update
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You can request access or correction of your information.
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Deletion
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You may request deletion, subject to legal retention requirements.
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Consent Withdrawal
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You can withdraw consent for data use at any time.
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Cookie Control
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Adjust cookie settings via your browser or opt-out mechanisms.
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California Residents (CCPA rights)
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Know what data is collected or shared
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Request deletion of personal information
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Opt-out of personal data “sales” (we do not sell data)
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Non-discrimination for exercising privacy rights
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To exercise any rights, please email brian@heroclaimsgroup.com or call (614) 226‑2101.
Data Security
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We maintain robust security measures:
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HTTPS encryption
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Access controls and permissions
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Limited employee access
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Routine security reviews
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However, absolute security cannot be guaranteed—some risk remains.
Data Retention
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We retain personal information:
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As long as needed to provide services
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To meet legal, tax, or regulatory requirements
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To resolve disputes or enforce agreements
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Once no longer needed, data will be securely deleted or anonymized.
Children’s Privacy
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Our site is intended for individuals 18+. We do not knowingly collect data from minors under 18. If we discover such data, we will delete it promptly.
Changes to This Policy
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We may update this policy over time. Any changes will be posted on this page with a revised date. Your continued use signifies your acceptance.
Contact Us
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If you have questions or wish to exercise your privacy rights, please contact us:
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HERO – Health Exposure Rights Outreach
📧 brian@heroclaimsgroup.com
📞 (614) 226‑2101